Opera Technical Services Specialist

LA  -  United States
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United States, United States
Job Detail
  • Industry:
    IT - Hardware
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    ATLANTA, United States
  • Minimum Education:
  • Minimum Experience:
    3 Years
  • Apply By:
    Jul 19, 2018
  • Job Posting Date:
    Mar 19, 2018
Job Description

Shiji US Inc. -


Requirements / Qualifications:

Bachelor’s degree or equivalent technical degree with a minimum of 3 year’s work experience as an Opera PMS (Property Management System) technical service installer.

Strong analytical, organizational, communication and people skills required.

Working knowledge of hotel networks and IT systems is preferred.

Proficiency in SQL/SQLPLUS as well as Microsoft Office.

Ability to roll up sleeves for direct client support.

Ability to adapt quickly to new technologies, products and procedures

Ability to work and thrive in a multi-tasked and fast-paced environment.

Ability to quickly learn the company’s various IT solutions as well as handle system installation.

Professional “get it done” attitude and work ethic.

Fluent in English. Fluency in other languages including Spanish is helpful.

Experience with implementing Opera hotel property management systems is mandatory

Willing to work overtime, weekend and holidays as requested.

Willing to work with a wide variety of cultures.

Willing to be contactable on an on-call basis after-hours by mobile phone.

Willing to travel locally and overseas for project sites in a different location.

Critical Competencies:

Relationship building: Builds effective relationships through positive communication that motivates and influences others. Is an honest, trustworthy, a valued team member, and actively involved in achieving team objectives.

Personal Effectiveness: Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to company’s business success.

Technical Competence: Uses technical / job knowledge and experience, incorporating functional skills and broad-based business knowledge, to meet and exceed job requirements / customer expectations.

Communication: Deliver exceptional written and verbal communication incorporating training materials, presentations and guidelines.

Applicable Competencies:

Customer Focus: Passionately meets or exceeds customer Expectations. Enters the customer’s world through listening and understanding. Nurtures relationships by recognizing and delivering on customer needs and opinions.

Managing complexity: Is able to work effectively in a highly complex, diverse, changing environment. Adapts well to and is energized by change whilst maintaining focus on key business goals and personal objectives.

Innovation: Embraces creativity and is open to new ideas. Innovates to improve current working practices / products / technologies to provide business opportunities and results.

Problem solving: Takes initiative to identify current and potential problems and determines the best solution. Involves and/or manages the people and resources required.

Business Management: Produces outstanding results both professionally and personally by effective management of business processes. Effectively plans, budgets, tracks and evaluates performance of his/her business area.

Job Type: Full-time

Salary: $50,000.00 to $70,000.00 /year


Opera PMS technical implementation: 3 years (Required)


Bachelor's (Required)

Job Location:

Atlanta, GA (Preferred)


25% (Required)

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