Call Center Representative

http://thediversitynetwork.org/company/mr-tm
Mr TM
LA  -  United States
50 Current Jobs Openings

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United States, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
    1
  • Job Type:
    Full Time
  • Salary:
    Discuss
  • Job Location:
    LOS ANGELES, United States
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    1 Year
  • Apply By:
    Jul 21, 2018
  • Job Posting Date:
    Mar 21, 2018
Job Description

Honda of Downtown Los Angeles  4,136 reviews -

Fastest growing Honda dealership in the entire country! We look for the best, we train the best & we're ready to invest in your future! 



We offer one of the most competitive compensation packages in the LA automotive space. Take advantage of these financial rewards! 



Work with the latest technology in our top of line dealership. 



WE OFFER:

Salary plus bonus

Excellent medical, dental, vision options

401(k) options available

Life insurance

Paid vacation & personal time

Employee discounts

Paid training!

Great culture

High energy work environment

Opportunity for career growth

Very busy dealership

We are building a $30 million state of the art facility with tremendous opportunity for growth and fast career advancement

RESPONSIBILITIES:

Create, maintain and measure the internet business development processes

Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers

Handle all incoming internet email leads

Be available to respond to email inquiries in a professional, well-spoken manner

Assist customers in appropriate vehicle selection – be the product expert & sounding board

Direct customers to product information resources, including those available on the internet

Check email frequently and respond to inquiries immediately

Deliver inquiries/messages intended for other sales personnel and departments promptly

Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity

Manage business development representatives for lead generation process

Oversee CRM usage

REQUIREMENTS:

Previous automotive dealership experience IS REQUIRED

Bilingual (English/Spanish) is strongly required

Experience working with True Car, Edmunds, additional lead sources

Superior WRITTEN communication skills

Outstanding organizational skills

Ability to stay strong and calm in a stressful environment; must thrive under pressure

Ability to pass pre-employment background check

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