Client Support Specialist
LA  -  United States
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United States, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
    Years of Experience
  • Job Location:
    LOS ANGELES, United States
  • Minimum Education:
  • Minimum Experience:
    1 Year
  • Apply By:
    Jul 21, 2018
  • Job Posting Date:
    Mar 21, 2018
Job Description

2C Processor USA LLC -

This is a full-time, hourly position (Rate is DOE), Monday through Friday.

Minimal overtime may be required.

Ideal Candidates will have the following abilities :

Able to respond to Client inquiries in an efficient, professional manner using excellent customer service skills

Strong attention to Detail

Thorough documentation of all calls and actions using Customer Service software platform

Maintains data integrity through the accuracy and thoroughness of one's work

Works with Minimal Supervision and Meets Deadlines

Proactive Problem Solving on an Individual and Team basis

Strong and Effective Oral and Written Communication

Capable and willing to take on new tasks

Enthusiastic and dedicated work ethic

Team player with independent accountability*


Necessary Qualifications:

**High School Diploma

**1-3 years Customer service, at least one year in a call center environment

**Computer literate-Microsoft Suite experience: especially Excel and Word

**Basic Technical knowledge

**Strong comfort with data entry CRM Account Management experience a strong plus

~Bi-lingual a plus (but not required)

~Previous bankcard a plus (but not required)

~Sales Experience considered a plus

We are willing to train the right person.

Previous bankcard knowledge and work experience will earn a higher rate of introductory pay.

2C Processor USA is a merchant service provider throughout the US. We pride ourselves on our individualized attention to our merchants and our top of the line product offerings.

2C Processor USA (2CP) is a registered payments processor and e-commerce provider, and a leader in payment systems, security, and integration.

Our technology and payments professionals have several decades of experience in merchants services, e-commerce, and point-of-sale solutions. Since 2001, 2C Processor USA has served the payments processing needs of thousands of merchants in the United States, Canada, and Europe. Our company is headquartered in El Segundo, California. -

Job Type: Full-time

Required experience:

Customer Service: 1 year

Required education:

High school or equivalent

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