Customer Experience Associate

http://thediversitynetwork.org/company/mr-tm
Mr TM
LA  -  United States
50 Current Jobs Openings

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United States, United States
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
    1
  • Job Type:
    Full Time
  • Salary:
    Discuss
  • Job Location:
    NEW YORK, United States
  • Minimum Education:
    BS
  • Minimum Experience:
    1 Year
  • Apply By:
    Jul 19, 2018
  • Job Posting Date:
    Mar 19, 2018
Job Description

Transfix.io -

At Transfix, our vision is to efficiently move any freight to anyplace in the world over land, sea, or air. We're starting with full truckloads in North America. We work every day to make logistics effortless, fair, and efficient through the use of software. The problems we solve every day are real and require creativity, grit, and determination. The culture we're building is one where we challenge the norms of the industry. The team we have is built on the foundation of personal growth, collaboration and experimentation. 



What you'll do:

Communicate clearly and efficiently with clients via phone and email

Solve logistical problems in a fast-paced environment to ensure timely and accurate fulfillment of our shipments

Implement processes and procedures

Communicate client needs and expectations internally amongst the operations team

About you:

You have 1-2 years experience in customer experience

Must be flexible- we are disrupting an industry so changes to traditional processes should be expected

Possess strong interpersonal and time management skills

Strong internal and external communication skills including verbal, written, presentation, and active listening

Bachelor’s Degree

To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.

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