It Support Analyst
LA  -  United States
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United States, United States
Job Detail
  • Industry:
    IT - Software
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    NEW YORK, United States
  • Minimum Education:
  • Minimum Experience:
    3 Years
  • Apply By:
    Jul 20, 2018
  • Job Posting Date:
    Mar 20, 2018
Job Description

BroadRiver Asset Management, L.P -

Job Summary

BroadRiver is seeking an IT Support Analyst to join our team located in New York City. The position reports to the firm’s IT Director.

Responsibilities and Duties

The IT Support Analyst will be the first point of support for any problems with BroadRiver’s IT infrastructure. The resolution of these problems may require collaboration with the firm’s external IT support vendor(s). The analyst will be responsible for the management of outstanding issues and status reporting around these issues. The analyst should be pro-active in constructing workarounds that enable users to work productively while any problems are resolved. In addition, the analyst will be responsible for the maintenance and support of the firm’s production software systems.

A key aspect of the position is to assist in formulating strategy for BroadRiver’s server infrastructure including expanding its use of cloud technologies with a focus on Microsoft Azure offerings. The Analyst will work with the IT Director to implement security, compliance and business continuity requirements.

The Analyst will assist in managing the implementation of third-party software products at BroadRiver and act as the primary liaison in formulating and scoping new IT-related projects with external vendors.

Technical expertise should be coupled with strong analysis and communication skills. The candidate must be a self-starter with the ability to work in a collaborative but challenging environment.

Qualifications and Skills

3+ years providing general IT support in a Microsoft based environment

2+ years Windows Server 2008/2012

Microsoft Azure experience a plus

Financial Services experience a plus


This is a permanent position and a 90-day probationary period will apply.

Upon joining the firm, IT Support Analyst will be introduced to the firm’s business and be trained in the firm’s regulatory requirements and employee procedures and standards. The successful candidate will be required to execute the firm’s standard intellectual property agreement, confidentiality agreement and regulatory compliance agreements.

Compensation will be commensurate with experience. Initially 2 weeks paid vacation per year. Health benefits. 401(k). A performance bonus is an integral part of the compensation package.

Job Type: Full-time

Skills Required

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